Privacy policy.
Effective Date: 10/01/2023
Website: https://ohsoeasynutrition.com
Owner: Oh So Easy Nutrition LLC
1. Introduction
At Oh So Easy Nutrition LLC (“we,” “our,” or “us”), your privacy is a priority. We are committed to protecting your personal and health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and all applicable privacy laws.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, schedule appointments, or participate in our nutrition counseling and wellness programs.
2. Information We Collect
We collect information in several ways to deliver personalized care and communication:
A. Personal Information
Name, date of birth, address, phone number, and email
Insurance Card and Policy Details
Account login credentials (if applicable)
Payment information for services rendered
B. Health Information (Protected Health Information – PHI)
Medical and nutritional history
Lab results, diagnoses, medications, and lifestyle data
Notes from consultations and telehealth sessions
C. Technical and Marketing Data
IP address, browser type, and device information
Cookies or analytics to improve website functionality
Voluntarily submitted information through forms, such as newsletter signups or contact requests
3. How We Use Your Information
Your information is used for the following purposes:
To provide nutrition and wellness services
To process billing, insurance claims, and payments
To communicate appointment reminders or program updates
To send educational content, newsletters, and promotional offers (if opted in)
To comply with legal, regulatory, or insurance requirements
You can opt out of marketing emails or text messages at any time by clicking “unsubscribe” in our emails or replying “STOP” to SMS messages.
4. Telehealth Services
When participating in telehealth sessions, your health information is protected through encrypted, HIPAA-compliant platforms. While we take all necessary precautions, please be aware that no online communication is completely risk-free.
5. Insurance Information
We may collect and share necessary insurance details with your provider to verify coverage and process claims. You are responsible for confirming your benefits, copays, and deductibles.
If an insurance claim is denied or partially covered, our No Surprise Billing Commitment outlines your options to manage costs fairly.
6. Sharing and Disclosure
We will never sell or rent your information.
Your data may be shared only in these circumstances:
With your consent, for coordination of care with healthcare providers
With insurance companies for billing and claims
With business associates (such as billing or scheduling software vendors) who are bound by HIPAA Business Associate Agreements (BAAs)
As required by law, such as court orders or health oversight agencies
7. Data Protection and Security
We use administrative, physical, and technical safeguards to protect your personal and health information. These include:
HIPAA-compliant electronic health record (EHR) systems
Encrypted communication and payment processing
Restricted staff access to sensitive data
Despite our best efforts, no electronic transmission or storage is 100% secure. You acknowledge that you share data at your own risk, though we strive to maintain the highest level of protection.
8. Cookies and Analytics
Our website may use cookies and analytics tools (e.g., Google Analytics) to understand visitor behavior and improve user experience. These tools may collect anonymous traffic data but do not identify you personally.
You can disable cookies through your browser settings, though some features may not function as intended.
9. Your Rights
As a patient or user, you have the right to:
Access or request a copy of your personal or health records
Request corrections to inaccurate information
Limit how we share your PHI (as permitted by law)
Withdraw consent for marketing communications
Request deletion of personal information (when legally permissible)
To exercise your rights, email ohsoeasynutrition@gmail.com.
10. Retention of Information
We retain client and health records for the time required by law or as necessary for business operations. Marketing data may be retained until you unsubscribe or request deletion.
11. Third-Party Links
Our website may contain links to other websites or resources not operated by Oh So Easy Nutrition LLC. We are not responsible for the privacy practices or content of these third-party sites.
12. Children’s Privacy
Our services are intended for adults 18 years or older. We do not knowingly collect personal information from minors without parental consent.
13. Updates to This Policy
We may revise this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services constitutes acceptance of those changes.
14. Contact Us
If you have any questions, concerns, or requests related to privacy or HIPAA compliance, please contact us.